Business Leadership: How To Give Someone Bad News.
This blog might be the shortest read with the tallest reward you’ve had to boot- As a female entrepreneur, I will always endeavour to bring you tools that have changed my life for the better, and helped me find strength and power in relationships. Not power over someone else, but power over my own reactions and how I conduct myself. Society says that females are “weak and too soft for business”, but I call bullshit. We simply need to teach each other simple tools like the following. Enjoy! And YES! Share it! MFCEO KO Business Leadership: How to give someone bad news. Do you have a parent that you need to break up with? Or a Boyfriend you need to kick to the curb? I mean, let down gently… Or how about an employee that needs to step up their game, but you’re not sure how to let them know in a constructive manner? Grrrls- I present to you, the sandwich method. The sandwich method was actually taught to me by one of my best life Teachers, my Husband. In fact, it was in the midst of him telling me that I needed to chill the fuck out, and stop stressing on everything because it was driving him nuts. Bless his heart- Here’s how the conversation rolled: (Positive) “Honey- you are such a beautiful soul. You’re so caring and loving towards everyone and everything. I’m not sure you understand how much I admire you for that. I’ve never met someone with as much heart as you. It’s truly a gift. (Negative) However, sometimes our greatest gifts can cause us the most misery. You’re tendency to overthink and over stress details of things, and how others might perceive your intention, is having a bit of an effect on my own personal wellbeing. It’s bringing an extra layer of stress that I’m having a hard time coping with. (Positive) But I will say I’ll never meet another person on the face of this planet that I’d cope with as much extra shit for, than you. You’re my soulmate, and I would do anything for you. Not ‘damn near anything for you’, but anything for you. Because there is no one on this planet I admire, cherish and adore more than you.” You see what he did there? He started with a positive. He fed in the negative. Then he ended on a positive. When you deliver information in this format, it allows the other person to take it onboard, and then end on a good note. As opposed to sitting someone down, and saying “Look Jane- you fucking suck. I appreciate you trying, but you’ve gotta do something different”... When you start out with a negative, the other party will shut down straight away. So start with a positive. Then slip in the part that needs addressing, fixing, or negative. Then end on a positive so they feel supported and encouraged to do something constructive, and not in a framework of feeling defensive. I had a beautiful grrrlarmy member message me over IG and ask me how she could break up with a parent, as she remembered reading a blog months back on my personal brand’s website. I suggested she could start with a letter first, or move into a convo. I said something along the lines of: “Start with the positive, put in the negative, end on the positive- so it sounds something like this: I love you because x, y, and z however I’m working on myself and need to surround myself with positive strong women. I feel disrespected with the way you’ve treated me lately. I will always love and appreciate everything you’ve sacrificed for me, and I hope you find happiness because you deserve it.” Proof is in the love heart emoji. This shit works.